Becoming AI-Native: What Wealth Managers Can Learn from Cuvva

Some organisations treat AI as an add-on: a way to make existing processes faster, cheaper, or more automated. That’s useful. But the real transformation comes when you ask: if we built this industry from scratch in an AI world, what would retirement savings look like?

Rethinking Innovation: Misuse, Refusal, Inversion

Innovation is usually framed as invention, something new, shiny, and never-before-seen. But often, the most powerful breakthroughs come from something much simpler: using what already exists in an unexpected way. Here are three lenses I’ve found useful when trying to build something different.

The Sevaka AI Maturity Spectrum: A practical framework for KiwiSaver providers

As AI continues to reshape industries, KiwiSaver providers are increasingly looking to adopt it. Opportunities lie in streamlining operations, enhancing member engagement, and reducing costs. But without a clear roadmap, it’s hard to know where to start, what to prioritise, or how to scale. That’s where the Sevaka AI maturity spectrum could help

Five principles for KiwiSaver providers to effectively harness AI

KiwiSaver providers are at a crossroads. With increasing member expectations, regulatory demands, and operational pressures, COOs and General Managers of Operations are challenged to do more with less. Having spoken with several leaders in the industry, one thing is clear: while many recognise the potential of AI, the KiwiSaver industry is still in a learning phase when it comes to AI.